Samsung has recently issued a warning to its Galaxy S23 series phone owners, advising them against using non-official accessories. The company specifically raised concerns about accessories that could impact the phone’s camera and microphone. While it is not unusual for phone manufacturers to recommend using first-party accessories, Samsung has explicitly stated that using non-genuine accessories could cause degraded performance or damage to the device.
Here are some of the key points from Samsung’s post on their support forum:
Camera Related Concerns
According to Samsung, there have been many cases of inconvenience caused by attaching and using non-genuine accessories related to the camera. The company claims that accessories can themselves become damaged, which could cause people to believe that their phone is broken. For instance, a camera protector can develop scratches or cracks, which can be mistaken for a damaged camera lens. In such cases, Samsung recommends that users remove the accessories that have been impacted.
Foreign objects or moisture can also get trapped beneath camera protectors, affecting the quality of photos and videos taken using the camera. Therefore, Samsung advises users to remove camera protectors before taking any photos or videos with their phone.
Microphone Related Concerns
Samsung has warned that one of the microphones on the back of Galaxy S23 handsets is located beneath one of the cameras. When using non-genuine accessories, the microphone area may be covered, resulting in poor transmission/sound quality. Therefore, Samsung recommends using genuine or Samsung-certified accessories to ensure the safe use of the product.
Why Using Non-Official Accessories Can Be Risky
Samsung has outlined the risks associated with using non-genuine accessories. The company states that such accessories may not have undergone rigorous testing, and their quality and safety standards are unknown. Furthermore, they may not be designed to fit the phone properly, leading to damage to the device or even safety hazards.
Samsung’s Recommendation
Samsung Electronics does not recommend using non-genuine accessories and recommends using genuine or Samsung-certified accessories for safe use of the product. These tips apply to the standard Galaxy S23 as well as the Galaxy S23+ and Galaxy S23 Ultra.
Conclusion
Samsung’s warning is a timely reminder that using non-genuine accessories can have detrimental effects on the phone’s performance and even damage the device. While it is tempting to opt for cheaper alternatives, it is crucial to prioritize quality and safety when it comes to phone accessories. By using genuine or Samsung-certified accessories, users can ensure the safe and optimal performance of their Galaxy S23 series phones.
