Microsoft recently announced Copilot for Microsoft Viva, adding to the already impressive capabilities of its AI-powered technology. Copilot is a generative AI technology based on GPT-4, which is a large language model created by OpenAI, forming the basis for the ChatGPT chatbot. Microsoft 365 Copilot, which was launched last month, automates various tasks in multiple Microsoft office apps, such as summarizing key discussion points in a Teams chat or adding relevant content to a PowerPoint presentation based on documents previously created by a user.

Microsoft Viva is an employee-experience platform first launched by Microsoft in February 2021, providing a digital “gateway” for employees to access relevant news, learning, analytics, and knowledge within their organization. With the addition of Copilot, employees can now use AI-powered features to boost productivity and drive improved business outcomes.

Copilot in Viva Goals: Simplifying Goal Setting and Management

Copilot in Viva is built on the Microsoft 365 Copilot System, combining the power of large language models with the data in the Microsoft Graph and Viva apps, including Goals, Engage, Learning, Topics, and Answers. In Viva Goals, Copilot will help to simplify both goal setting and management, suggesting draft objectives and key results (OKRs) based on existing Word documents, such as annual business plans or product strategy papers. Once they are created, Copilot will then summarize the status of OKRs, identify roadblocks, and suggest next steps.

Copilot in Viva Engage: Personalizing Messages and Analyzing Engagement Metrics

In Viva Engage, leaders will be able to feed prompts into Copilot from which the technology will be able to create posts. Copilot will also be able to offer suggestions to help personalize messages, including the option to adjust tone and length or include relevant imagery. Additionally, Copilot will analyze engagement metrics, assess sentiment, and recommend responses.

Copilot in Viva Learning: Tailored Learning Collections

Copilot in Viva Learning can suggest curated learning collections tailored to specific roles or training needs. This allows employees to learn new skills and knowledge in a way that is personalized to their individual needs.

Copilot in Viva Topics: Learning More About Important Topics

Copilot in Viva Topics allows employees to use natural language to learn more about important topics and see related issues and projects. This feature helps to improve knowledge sharing and collaboration, enabling employees to stay informed about important topics and developments in their organization.

Copilot in Answers: Constructing Questions and Extracting Key Topics

Finally, Copilot in Answers helps users construct specific questions while extracting the key topics to help categorize it and surface appropriate references, resources, and experts that can be cited in the response.

Viva Glint: Joining the Microsoft Viva Suite

In addition to Copilot in Viva, Microsoft has also announced that Viva Glint will formally be joining the company’s Viva Suite in July. Glint, a former LinkedIn subsidiary, is a self-described people success platform that uses AI to provide companies with greater insights into their overall organizational health and surface risks, opportunities, and recommendations in real-time. Copilot will also be coming to Viva Glint at a later, unspecified date, where Microsoft said it will be able to summarize and analyze thousands of employee comments, making it easier for leaders to explore feedback and ask questions via natural language AI.

Transforming the Way Work Gets Done

Tools like Copilot and Viva have the potential to completely transform the way work gets done, according to Jared Spataro, corporate vice president of modern work and business applications at Microsoft, speaking at the Microsoft Viva Summit. Spataro emphasized that Microsoft recognizes its responsibility to deliver this technology in the right way, ensuring security, compliance, and responsible AI are not an afterthought, but rather a foundational part of the Copilot system.

Copilot in Viva Answers

Microsoft Viva Answers is an AI-powered enterprise search experience that provides employees with a single access point to quickly find the information and expertise they need across the organization. With Copilot in Viva Answers, users can construct specific questions while extracting the key topics to help categorize it and surface appropriate references, resources, and experts that can be cited in the response. Copilot leverages natural language processing to analyze the question and suggest possible answers, making it easier for employees to find the information they need.

Glint in the Viva Product Suite

In addition to Copilot in Viva, Microsoft has also announced that Viva Glint will formally be joining the company’s Viva Suite in July. Glint, a former LinkedIn subsidiary, is a self-described people success platform that uses AI to provide companies with greater insights into their overall organizational health and surface risks, opportunities, and recommendations in real-time.

Glint in Viva will help companies measure and improve employee engagement and well-being. The platform provides a range of survey tools that measure employee satisfaction, employee pulse, and more. The platform also leverages AI to identify trends and provide recommendations to leaders on how to improve employee engagement and well-being

Responsible AI

Tools like Copilot and Viva have the potential to completely transform the way work gets done, but it’s important that they are deployed responsibly. Jared Spataro, corporate vice president of modern work and business applications at Microsoft, emphasized that security, compliance, and responsible AI are foundational parts of the Copilot system.

Every Copilot feature has passed privacy checks, been tested by experts, and is monitored in real time to ensure responsible use. Additionally, Copilot’s large language models are never trained on a company’s tenant data, meaning that the AI technology remains separate from the organization’s data.

“Copilot won’t get everything right every time but we have mitigations in place to quickly and effectively address inaccuracy, bias, and misuse by bringing Copilot into Viva,” Spataro said.

Conclusion

The integration of Copilot into Microsoft Viva and Glint is a significant development for the company and its users. By leveraging AI and natural language processing, Microsoft is making it easier for employees to access information, automate tasks, and improve engagement and well-being. The responsible deployment of these technologies is critical to their success, and Microsoft’s commitment to privacy, security, and responsible AI will be essential as these tools continue to evolve and be adopted by organizations around the world.

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